Privacy Policy

Information we collect

Depending on how you interact with us, information may include your name, contact details, the amount and purpose of a request, information you choose to include in a message, account and transaction details, and records of your communication choices. Our website may also receive basic technical information such as browser type, device information, pages viewed, and the date and time of a visit.

Please provide only information requested for your inquiry. Do not send passwords, full payment card details, or other sensitive account information by email or text.

How we use information

We use information to receive and review requests, communicate with you, provide customer support, manage an account or service, maintain records of consent and preferences, protect the website, and meet applicable legal obligations. We may use information you provide to follow up about the specific request you made.

How information is shared

We may share information with service providers that support our website, communications, application handling, or customer support, and when disclosure is required by law or needed to protect rights, safety, or the integrity of our services. We do not authorize service providers to use your information for their own unrelated marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS originator opt-in and consent are excluded from any other information-sharing disclosure and are not shared with third parties or affiliates.

Text messages and your choices

Text message consent is optional and separate from any required application terms. Agreeing to texts is not a condition of any purchase, loan, or service. If you opt in, ANGEL OAK MORTGAGE SOLUTIONS LLC may send transactional messages about your request or account. Reply STOP to cancel or HELP for help. Visit our SMS Terms for program details or Opt-out to review your preferences.

Cookies and site activity

Your browser may store information used to support basic site functions. You can adjust your browser settings to limit or remove cookies. Some features may not work as expected if browser storage is disabled. This site may include links to other websites; their privacy practices are described by their own policies.

Retention and security

We keep information for the time reasonably needed to handle your request, maintain an account or service, honor your choices, and meet applicable recordkeeping requirements. We use reasonable safeguards designed to protect information we maintain. No website or method of transmission can be guaranteed to be completely secure.

Your privacy requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other choices provided by law. To ask a question or submit a request, contact us at [email protected] or (855) 579-4413. We may need to verify your identity before responding.

Changes to this policy

We may revise this policy as our practices change or as required. The effective date above indicates when this version was posted. Please review this page periodically.

Contact

ANGEL OAK MORTGAGE SOLUTIONS LLC
980 Hammond Drive
Suite 200
ATLANTA, GA 30328
[email protected]